Privacy Policy
Last updated: 20 March 2026
1. Who we are and how to contact us
The controller of your personal data is Tag Concierge sp. z o.o., KRS 0001056414, ul. Sarego 18, lok. 1, 31-047 Kraków, Poland. You can contact us by email at: hello@souveil.com
2. How and why we process your personal data
We process your personal data in connection with your use of the souveil.com website and the souveil application (hereinafter: the "Service"). By "you", we mean a user of the Service.
We process your personal data in order to:
• perform our contract with you — using our Service constitutes the use of services provided by us electronically, such as accessing content, joining the waiting list, and using the wedding photo gallery;
• comply with legal obligations arising from consumer protection regulations;
• pursue our legitimate interests, such as ensuring we can prove the content and proper performance of the contract in the event of a dispute.
The legal bases for processing are: Article 6(1)(b) of the GDPR (performance of a contract), Article 6(1)(c) of the GDPR (legal obligation), and Article 6(1)(f) of the GDPR (legitimate interest).
With your separate consent, we may also process your personal data for marketing purposes — for example, to inform you about the application launch, promotions, and other updates. The legal basis is Article 6(1)(a) of the GDPR (consent).
We also process operational data automatically: your IP address, server date and time, technical parameters of your device and software, and the location from which you connect. We use this data for statistical purposes and to improve the operation of the Service. Server logs are an auxiliary material for administration and are not associated with specific users.
Cookies
We use cookies — small text files saved on your device — to ensure the proper functioning of the Service, improve its speed and security, and use analytical tools. The legal basis is Article 6(1)(f) of the GDPR (legitimate interest). You can manage or delete cookies through your browser settings, although disabling them may affect the functionality of the Service.
We process your personal data in order to:
• perform our contract with you — using our Service constitutes the use of services provided by us electronically, such as accessing content, joining the waiting list, and using the wedding photo gallery;
• comply with legal obligations arising from consumer protection regulations;
• pursue our legitimate interests, such as ensuring we can prove the content and proper performance of the contract in the event of a dispute.
The legal bases for processing are: Article 6(1)(b) of the GDPR (performance of a contract), Article 6(1)(c) of the GDPR (legal obligation), and Article 6(1)(f) of the GDPR (legitimate interest).
With your separate consent, we may also process your personal data for marketing purposes — for example, to inform you about the application launch, promotions, and other updates. The legal basis is Article 6(1)(a) of the GDPR (consent).
We also process operational data automatically: your IP address, server date and time, technical parameters of your device and software, and the location from which you connect. We use this data for statistical purposes and to improve the operation of the Service. Server logs are an auxiliary material for administration and are not associated with specific users.
Cookies
We use cookies — small text files saved on your device — to ensure the proper functioning of the Service, improve its speed and security, and use analytical tools. The legal basis is Article 6(1)(f) of the GDPR (legitimate interest). You can manage or delete cookies through your browser settings, although disabling them may affect the functionality of the Service.
3. What personal data we process
We make every effort to process only the necessary data and to the minimum extent required. We may process the following personal data:
• email address,
• IP address,
• server date and time,
• device location,
• technical parameters of the device and software,
• photos and images uploaded via the Service.
• email address,
• IP address,
• server date and time,
• device location,
• technical parameters of the device and software,
• photos and images uploaded via the Service.
4. Who we share your personal data with
We share your personal data to the required extent with public authorities entitled to receive it by law (e.g., tax authorities).
Your personal data is processed in IT systems, some of which are located in a cloud computing environment provided by third parties. In our agreements with these entities, we have ensured that data will not be transferred to third countries (outside the European Economic Area) without appropriate safeguards.
We use the support of specialised third parties who may have access to some of your data — entities providing:
• hosting and cloud infrastructure services,
• IT systems support,
• analytics services,
• email and communication services.
In the relevant agreements, we have ensured that the data entrusted to them is protected in accordance with the GDPR.
Your personal data is processed in IT systems, some of which are located in a cloud computing environment provided by third parties. In our agreements with these entities, we have ensured that data will not be transferred to third countries (outside the European Economic Area) without appropriate safeguards.
We use the support of specialised third parties who may have access to some of your data — entities providing:
• hosting and cloud infrastructure services,
• IT systems support,
• analytics services,
• email and communication services.
In the relevant agreements, we have ensured that the data entrusted to them is protected in accordance with the GDPR.
5. How long we will process your data
We process your personal data only for as long as is necessary:
• For tax purposes: in accordance with applicable Polish law — for 5 years from the moment the tax liability arises.
• For ongoing cooperation (e.g., account management): for the entire period of cooperation.
• To exercise rights arising from law or contract (e.g., complaints): for the entire duration of these rights.
• For processing based on consent: until you withdraw your consent.
• For tax purposes: in accordance with applicable Polish law — for 5 years from the moment the tax liability arises.
• For ongoing cooperation (e.g., account management): for the entire period of cooperation.
• To exercise rights arising from law or contract (e.g., complaints): for the entire duration of these rights.
• For processing based on consent: until you withdraw your consent.
6. Your rights
Under the GDPR, you have the following rights regarding your personal data:
• Right of access (Art. 15 GDPR) — to obtain confirmation as to whether or not your personal data is being processed, and access to it.
• Right to rectification (Art. 16 GDPR) — to request the correction of inaccurate data or the completion of incomplete data.
• Right to erasure (Art. 17 GDPR) — to request the deletion of data when it is no longer needed or when you withdraw your consent.
• Right to restriction of processing (Art. 18 GDPR) — to request the restriction of processing in certain circumstances.
• Right to object (Art. 21 GDPR) — to object to processing based on a legitimate interest or for direct marketing purposes.
• Right to data portability (Art. 20 GDPR) — to receive your data in a structured, machine-readable format and transmit it to another controller.
To exercise any of these rights, please contact us at hello@souveil.com
• Right of access (Art. 15 GDPR) — to obtain confirmation as to whether or not your personal data is being processed, and access to it.
• Right to rectification (Art. 16 GDPR) — to request the correction of inaccurate data or the completion of incomplete data.
• Right to erasure (Art. 17 GDPR) — to request the deletion of data when it is no longer needed or when you withdraw your consent.
• Right to restriction of processing (Art. 18 GDPR) — to request the restriction of processing in certain circumstances.
• Right to object (Art. 21 GDPR) — to object to processing based on a legitimate interest or for direct marketing purposes.
• Right to data portability (Art. 20 GDPR) — to receive your data in a structured, machine-readable format and transmit it to another controller.
To exercise any of these rights, please contact us at hello@souveil.com
7. Complaint to a supervisory authority
In accordance with Art. 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement. In Poland, the supervisory authority is the President of the Personal Data Protection Office (UODO) — you can file a complaint by post to: ul. Stawki 2, 00-913 Warszawa, or by email to kancelaria@uodo.gov.pl. More information: uodo.gov.pl
8. Is providing your data necessary?
We collect your personal data primarily to the extent necessary to conclude and perform the contract. Some data is also necessary to fulfil our legal obligations (tax regulations, accounting regulations, pro-consumer obligations). Failure to provide personal data will make it impossible to conclude and perform the contract.
9. Where we get your personal data from
We obtain your personal data exclusively from you. Operational data and data related to cookies are obtained automatically. Photos shared via the Service are provided by wedding guests using the Service.
10. Automated processing and profiling
Operational data and data related to cookies are processed in an automated manner and may be subject to profiling within the meaning of the GDPR. Other personal data is not processed in this way.